Customer Experience Advisory Council Member Profile
William Laffin
SDLC Partners
Senior IT PM Coach / Senior Consultant Project Manager |
Areas of Expertise
Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
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Senior IT Project Management Executive with Big ‘4’ Consulting background. Experienced in driving globally dispersed cross-matrix teams to successful outcomes in Financial Services, Health Care, Pharmaceuticals and Consumer Products.
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