Customer Experience Advisory Council Member Profile
William Faust
Senior Project Manager
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Areas of Expertise
Customer Experience Strategy, Customer First Culture, Principles of Customer Relationship Building, Customer Experience in your Organization-Navigating Politics of Change
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William is a Senior Project Manager with Fresenius Medical Care. In this role, he manages projects for nearly 3,000 locations that perform in-center, home therapy and in-patient dialysis.
Has 14 years of experience in the hospital and health care industry, with experience that includes: Medical Devices, Process Improvement, Strategic planning, Cross-Departmental Collaboration, System Implementation, Workload Management, and Risk Management. William has Master of Business Administration (M.B.A.) focused in Business Administration from Carlow University.
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