EXECUTIVE PROGRAMS
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Customer Experience Advisory Council Member Profile

William Edelman

East & Federal at ServiceNow
Director, Customer Success

Areas of Expertise

Customer Success/Customer Experience
23 Years of Information Technology experience serving in Networking, Mobile Hardware/Software, ERP & Workflow.  Contributing to and developing high performing teams in Sales and Customer Success functions with focus on Strategic Customers/Partners leading to revenue growth and shareholder value. 



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     Duques Hall, School of Business
     2201 G Street NW
     Suite 660
     Washington, DC 20052

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-994-5205   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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