THE GEORGE WASHINGTON UNIVERSITY SCHOOL OF BUSINESS
  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In-Class Experience
      • Online Experience
    • Customer Experience Certificate >
      • The CX Difference
      • Faculty and Leadership
      • Academic Overview​
      • Upcoming Classes
      • Curriculum
      • In-Classroom Program
      • Online Program
      • Program Faq
      • Register Now
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Going Virtual Certificate >
      • The GV Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Live Virtual Class Experience
      • Online Experience
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
  • Contact Us
    • Custom Programs
EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


Valerie Quatrini

People and Culture Professional
Picture

Areas of Expertise

 Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
Valerie has a background in the professional and organizational development of people and culture across various types of organizations including Fortune 500, higher education and high-growth technology start up environments.  She is passionate about aligning human capability with organizational strategy and believes that building an engaged, highly efficient team requires leaders who are willing to listen, accept accountability where it matters, and invest in their people. 

Throughout her career, she has contributed to many different transformative initiatives rooted in people and innovation.  Valerie started her career in various corporate HR and business-focused roles at the global retailer, American Eagle Outfitters, Inc. before transitioning to Carnegie Mellon University in 2016.  In 2018, as an Assistant Director of Carnegie Mellon University's Career and Professional Development Center, Valerie launched Carnegie Mellon’s first-ever comprehensive career-readiness program for neuro-diverse students and led other initiatives to engage the university's diverse, world-class student population. 

Valerie also led the People Operations division of a Pittsburgh-based technology start-up where she developed and implemented the strategic vision of the organization's people, talent and culture programs.  Today, she works with leaders to create and deploy innovative strategies that increase employee capability and engagement, helping to position organizations for sustainable long-term growth.

Digital Badge (Copy to share)
Picture

    Contact Valerie Now

Submit
Picture
712 H Street NE  #1530
Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

EXECUTIVE PROGRAMS at The George Washington University School of Business powered by the Zschool

Empowering individuals and firms to re-imagine how they approach business in today's competitive landscape.
Powered by zSchool
  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In-Class Experience
      • Online Experience
    • Customer Experience Certificate >
      • The CX Difference
      • Faculty and Leadership
      • Academic Overview​
      • Upcoming Classes
      • Curriculum
      • In-Classroom Program
      • Online Program
      • Program Faq
      • Register Now
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Going Virtual Certificate >
      • The GV Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Live Virtual Class Experience
      • Online Experience
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
  • Contact Us
    • Custom Programs