Customer Experience Advisory Council Member Profile
Theodore BoykinADP
Sr. Director, UX Delivery |
Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
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Expert in the design and delivery of cost-effective, high fidelity, rapid prototypes. Skilled in all phases of the project life cycle, with specific emphasis on all aspects of user-centered design, information architecture, usability analysis, online marketing, and project management. Effective at building global, culturally diverse, team-centered operating units, with excellent business process and strategy development skills. Customer-centric with ability to initiate profitable alliances with global clients and vendors. Experienced with managing people and budgets across a variety of vertical markets, including HR outsourcing, financial services, consumer healthcare, and entertainment.
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