Customer Experience Advisory Council Member Profile
Stephanie Kruszewski
Recruiting Administrator
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Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building
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Stephanie Kruszewski (crew-CHEF-ski) is a Recruiting.Administrator at Bank of New York Mellon and is responsible for managing the onboarding experience for hires across the United States in various departments and locations.
She also spearheads the HR Engagement Committee for the Pittsburgh campus (with the executive sponsor) and enjoys taking on various projects in her role relating to People Experience and reporting. She received her SHRM-CP certification in February 2020 and has several years of experience in recruiting, onboarding, and employee engagement across multiple industries. She believes in the power of CX and is passionate about creating connections that are both meaningful and positive with internal and external customers.
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