Customer Experience Advisory Council Member Profile
Samantha Louis-Jacques
Livent
Manager, Customer Centricity Programs |
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey
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I grew up in Columbus, OH and attended The Ohio State University, majoring in Pharmaceutical Sciences. I spent the first part of my career as a Scientist for a pharmaceutical company before moving to a more customer facing role at Livent (formerly FMC Lithium) in Charlotte, NC.
I have been a part of the Commercial team at Livent since 2014 with positions in both internal and external sales and most recently, starting, leading and managing the Global Customer Centricity Program. I currently live in Tega Cay, SC with my husband Chris, two children Maria & CJ and our dog Sarge.
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