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EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


Ryan Curran

Senior Vice President, Director of Process Optimization and Deposit Operations
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Areas of Expertise

Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Ryan Curran is senior vice president of Fulton Bank. In his role, Ryan is the Director of Deposit Operations, Internal Operations, Direct Banking Contact Center, Operations Program Management, Operations Data & Analytics and Process Optimization. Prior to joining Fulton, Ryan held a variety of leadership positions at Merrill Lynch, ING, and Voya. He has extensive experience in driving business transformation through organizational change management, process design and operational excellence programs, outsourcing management and customer service strategy formulation and execution. He serves as an adjunct faculty member at Pennsylvania State University.

Ryan earned an MBA from Pennsylvania State University and a bachelor's degree in Finance from University of Delaware. He holds certifications as a Lean Six Sigma Black Belt, Change Management professional and in M&A Integration. He is working towards completion of the ABA Stonier Graduate School of Banking diploma and Leadership Certificate through University of Pennsylvania's Wharton School.

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     712 H Street NE  #1530
     Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Contact Us
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Customer Experience Certificate >
        • The CX Difference
        • Faculty and Leadership
        • Academic Overview​
        • Upcoming Classes
        • Curriculum
        • In-Classroom Program
        • Online Program
        • Program Faq
        • Register Now
      • In-Class Experience
      • Online Experience
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
    • Women in Leadership >
      • Faculty & Leadership
      • Curriculum
      • Upcoming Classes
      • Register Now
  • Custom Programs