Customer Experience Advisory Council Member Profile
Director, Business Develop
Areas of Expertise
I provide the following expertise:
• developing transformational business solution strategies and implementation
• strategic planning and business development
• consumer experience/excellence consumer experience
• developing strategic partnerships
• business and competitive intelligence
• innovation and product development
Mr. Craighead is a dynamic and result-driven strategic growth and alliance executive with a history of building and optimizing growth strategies, business development, business/market intelligence and strategic partnerships for increasing revenue growth, customer excellence, market expansion and applicable business solutions.
Mr. Craighead is a transformative thought leader with notable national success in growth/market strategy design, development and execution on building new channels of growth, solution development and driving client value while effectively addressing key client pain points and C-level initiatives.
Mr. Craighead is currently the Director of Business Development for UPMC WorkPartners. In this role, he is the executive lead for developing emerging business expansion strategies and opportunities that focus on the unique strengths of WorkPartners, both regionally and nationally to increase market position, strategic solutions, and operational effectiveness.