Customer Experience Advisory Council Member Profile
Vice President, Business Development
Areas of Expertise
Pre-sales and post-sales support and services Implementation / on-boarding New product & product enhancement from the market and clients User conferences
Mike Fieseler focuses on helping the clients of EOX Vantage achieve cost savings and operational efficiencies.
EOX Vantage is a Beachwood Ohio company specializing on performing remote back office operations for the insurance industry and providing the EOX software platform recognized by Gartner as a Business Operating System. Combining the two offerings enables EOX Vantage clients to gain visibility and control of their operations.
Mike began his career at IBM where he specialized in workplace enhancements which included participating in 2 of the initial 8 infrastructure outsourcing bids by IBM. Mike moved to a NASDAQ listed national IT services organization where he set-up a new outsourcing services line of business growing that to $18M over 24 months.
He was then recruited to a clinical trials software organization that implemented solutions designed to reduce the cost and effort to bring pharmaceutical products to market. That’s where he met the founders of Vantage Agora, now EOX Vantage, who brought him on board to lead the sales efforts in 2010.
During his decade with EOX Vantage, Mike has been a frequent presenter at Insurance Industry organizations including TMPAA, AAMGA/WSIA, NetVU, and CHART. He is a Six SIgma Green Belt and earned his Certified Program Leader (CPL) through the Target Markets Target University last year.