Customer Experience Advisory Council Member Profile
Michelle Becker
Leo Burnett - Martin Retail Group
Regional Director |
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building
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Accomplished marketing director with 10+ years of strategic retail marketing experience, Michelle Becker has demonstrated success at delivering profitable growth through high impact marketing and media consultation in both the B2B and B2C categories. Becker has vast experience monitoring digital trends and has a reputation as a strategist in both the advertising and automotive industries.
Becker is passionate about the evolution of the customer experience and the influence of technology, as AI, machine learning and cloud continue to shape new business models designed for increased efficiency, improved accessibility and enhanced personalization.
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