THE GEORGE WASHINGTON UNIVERSITY SCHOOL OF BUSINESS
  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In-Class Experience
      • Online Experience
    • Customer Experience Certificate >
      • The CX Difference
      • Faculty and Leadership
      • Academic Overview​
      • Upcoming Classes
      • Curriculum
      • In-Classroom Program
      • Online Program
      • Program Faq
      • Register Now
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Going Virtual Certificate >
      • The GV Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Live Virtual Class Experience
      • Online Experience
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
  • Contact Us
    • Custom Programs
EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


Mesha McLean

McLean Advisory Group
Senior Account Director - Strategic Accounts

Picture

Areas of Expertise

Customer Experience Strategy, Customer First Culture, Principles of Customer ​Relationship Building, Customer Experience Functional Alignment
As an experienced Customer Success Leader and Strategy Consultant, Mesha has driven business growth for both large and medium sized technology companies by building deep relationships with Fortune 100 Clients, establishing trust, and being the Voice of the Customer. Driven by her passion to help companies envision the art of the possible and execute on that vision, she takes pride in delivering success throughout the customer lifecycle.

Currently working as a Senior Strategic Account Director for a Multinational Cloud Communications provider, Mesha is widely known for her process improvement skills, ability to drive revenues, and customer success expertise. Leaning on her MBA in Operations Management and Six Sigma Black Belt, she has brought her own unique style of analyzing needs, recommending enhancements, and implementing changes to improve both the internal and external customer experience. Adept at working across multiple departments, Mesha has proven that people and intelligent process design truly make the difference when creating Best in Class Organizations.

Despite her busy schedule, Mesha also makes time to empower future leaders through mentorship and Life Coaching - all while managing a successful Consulting firm.

Digital Badge (Copy to share)
Picture

    Contact Mesha Now

Submit
Picture
712 H Street NE  #1530
Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

EXECUTIVE PROGRAMS at The George Washington University School of Business powered by the Zschool

Empowering individuals and firms to re-imagine how they approach business in today's competitive landscape.
Powered by zSchool
  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In-Class Experience
      • Online Experience
    • Customer Experience Certificate >
      • The CX Difference
      • Faculty and Leadership
      • Academic Overview​
      • Upcoming Classes
      • Curriculum
      • In-Classroom Program
      • Online Program
      • Program Faq
      • Register Now
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Going Virtual Certificate >
      • The GV Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Live Virtual Class Experience
      • Online Experience
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
  • Contact Us
    • Custom Programs