Customer Experience Advisory Council Member Profile
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
MARIE CINI, PH.D
Acting Chief Executive Officer
Marie is the acting chief executive officer and Chief Strategy Officer of Ed2Work, a higher education solutions group. An accomplished senior executive in higher education and nonprofit associations, her career spans more than 25 years including extensive experience as a leader in organizations serving working learners. Through her work, Marie advocates for a shift in perspective that places adult learners directly at the core of education and employment.
Marie served as president of the Council for Adult and Experiential Learning (CAEL). Marie also serves on the Board of Directors at Bryant & Stratton College. She is a strategic advisor for Packback, an AI solution for online discussions. She served on the board of the Online Learning Consortium (OLC) where she was chair of the board for two years.
Previously, she served as provost and senior vice president at the University of Maryland University College (now University of Maryland Global Campus).
An innovative, strategic leader focused on post-traditional learners as the “new normal" in higher education, she has extensive experience in online and open education to remove barriers for working/adult learners.
Marie earned her doctoral (Ph.D.) and master’s degrees in social psychology from the University of Pittsburgh.