Customer Experience Advisory Council Member Profile
Leslie Macioce
TreeHouse Foods
Director of Quality Systems |
Areas of Expertise
Customer Experience Strategy, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
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Responsible for overall management of the Food Safety & Quality System used at TreeHouse Foods to assure compliance throughout the Company’s supply chain to all external compliance regulations, customer and consumer expectations and internal food safety and quality standards, supporting all manufacturing facilities across the enterprise.
Work cross-functionally to drive standardization where possible through policy, procedure and training, with a relentless focus on continuous improvement to the overall quality system utilizing metrics, reporting, forecasting and communication tools to make data driven decisions and improve customer and consumer satisfaction. |