Digital Marketing Advisory Council Member Profile
Lauren McQuaide
McMaster-Carr Supply
Marketing Strategy Lead |
Areas of Expertise
Customer Service; Customer Experience, Industrial customer needs across a breadth of industries, Marketing
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While my educational background is in Physics, I've led teams and worked on projects surrounding customer service, warehouse distribution, delivery, product information and sourcing, human resources, and marketing for an industrial supply company for the past eight years.
I'm currently leading the development of a marketing strategy - a divergent approach to prospecting and relationship-building with our customers after 100 years. I'm passionate about ensuring that we are meeting customer needs constantly and providing an exceptional experience. |