Customer Experience Advisory Council Member Profile
Lance Twitty
The Fresh Market
Group VP, Merchandise Operations and Supply Chain |
Areas of Expertise
Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data
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With over 20 years experience in both U.S. and International Grocery Retail, Lance Twitty joins us from the specialty grocery chain, The Fresh Market, residing as Group Vice President over Merchandising and Supply Chain. Prior to joining The Fresh Market in 2019, Lance held various leadership roles with Walmart and Bharti Retail supporting Supply Chain, Store Operations, Merchandising and Technology Development in both the United States and India.
He believes that the key to any a businesses success is to listen, respond, and continually evolve how you are serving the needs of your customer (or in his case his Guests!).
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