Customer Experience Advisory Council Member Profile
Kristin Keen
Chief Professional Services Officer
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Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Principles of Customer Relationship Building
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Kristin is the Chief Professional Services Officer at DELTA |v| Forensic Engineering, the largest firm in North America dedicated solely to motor vehicle accident reconstruction. In her role, she oversees the firm's engineering, digital media/animation, and business development/marketing groups.
She has the uncanny ability to identify the right talent, resources, and strategy that buoy client engagement and drive the firm forward.
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