Customer Experience Advisory Council Member Profile
Kevin Conlon
Northeast Regional Sales Manager
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Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture, Principles of Customer Relationship Building
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I currently serve as the Northeast Regional Sales Manager for Drayer Physical Therapy which is the Northern brand for Upstream Rehabilitation. Currently, Upstream is the 3rd-largest outpatient physical therapy provider in the country. I oversee our operations in Delaware, Maryland, New Jersey, Ohio, Pennsylvania and Virginia. I have been with the company for 9 years serving in numerous roles including recruiting, business development and sales.
Prior to joining Drayer I had a career in the sports world, working for ESPN in Bristol, CT for 4 years. While at ESPN I was a Senior Researcher working on NBA broadcasts. I live in Altoona, PA with my wife of 14 years, Lindsey. We have two daughters (Avery -10) and (Sadie - 5).
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