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EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


Kevin Conlon

Northeast Regional Sales Manager
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Areas of Expertise

Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture, Principles of Customer ​Relationship Building
I currently serve as the Northeast Regional Sales Manager for Drayer Physical Therapy which is the Northern brand for Upstream Rehabilitation. Currently, Upstream is the 3rd-largest outpatient physical therapy provider in the country. I oversee our operations in Delaware, Maryland, New Jersey, Ohio, Pennsylvania and Virginia. I have been with the company for 9 years serving in numerous roles including recruiting, business development and sales.

Prior to joining Drayer I had a career in the sports world, working for ESPN in Bristol, CT for 4 years. While at ESPN I was a Senior Researcher working on NBA broadcasts.

I live in Altoona, PA with my wife of 14 years, Lindsey. We have two daughters (Avery -10) and (Sadie - 5).

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     712 H Street NE  #1530
     Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Contact Us
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Customer Experience Certificate >
        • The CX Difference
        • Faculty and Leadership
        • Academic Overview​
        • Upcoming Classes
        • Curriculum
        • In-Classroom Program
        • Online Program
        • Program Faq
        • Register Now
      • In-Class Experience
      • Online Experience
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
    • Women in Leadership >
      • Faculty & Leadership
      • Curriculum
      • Upcoming Classes
      • Register Now
  • Custom Programs