Customer Experience Advisory Council Member Profile
Julie KirschMerkle
Client Strategy, Manager |
Areas of Expertise
Customer Experience Strategy
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Julie Kirsch has a variety of planning and strategic experiences with a design degree from Penn State University and a Master of Business Administration (MBA) from the University of Pittsburgh with a concentration on digital marketing. With over ten years of experience in a variety of large- and small-scale projects, she is now a Client Strategy Manager.
In this role, she provides strategic direction to clients by developing CRM playbooks for a major CPG company, segmentation and analytical insights for pharmaceutical brands, and customer strategy for a leading sports clothing retailer.
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