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EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


John Matelski

Chief Innovation and Information Officer
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Areas of Expertise

YOUR Customer Experience Strategy, YOUR Customers, THEIR Experience Journey, Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
John Matelski is an Information Technology & Security executive with over thirty years of progressively responsible experience. He is currently the Chief Innovation and Information Officer for DeKalb County, Georgia, a position he has held since 2012.  In his current position, John’s duties include executive management of all information technology and security resources and systems that support County operations, as well as driving innovation throughout the County enterprise. He is also responsible to ensure that citizen/constituent engagement is world class, and enabled and accessible for everyone.  

Matelski graduated from Arizona State University with a B.S. in Computer Science and a M.B.A. with an emphasis in Computer Information Systems.  Matelski has a proven track record of leadership in the public and private sectors utilizing innovation and resourcefulness with a proven ability to build a compelling vision, and move an organization toward it.

Matelski has been published in several industry trade journals including CIO Magazine, JD Edwards Quest magazine, Government Technology magazine, State Tech, DBTA and Oracle Profit magazine. He has conducted key notes, workshops and presentations at industry conferences across the globe, and also consults with numerous commercial and government entities to establish strategies that proactively deal with Customer Experience, IT and security issues.

Matelski was most recently honored to receive a National Association of Counties (NACo) presidential appointment to serve as Vice-Chair of the Information Technology Standing Committee. This committee advises the NACo Officers on information technology issues and provides oversight on information technology projects that impact the nations community of counties.

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     712 H Street NE  #1530
     Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Contact Us
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Customer Experience Certificate >
        • The CX Difference
        • Faculty and Leadership
        • Academic Overview​
        • Upcoming Classes
        • Curriculum
        • In-Classroom Program
        • Online Program
        • Program Faq
        • Register Now
      • In-Class Experience
      • Online Experience
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
    • Women in Leadership >
      • Faculty & Leadership
      • Curriculum
      • Upcoming Classes
      • Register Now
  • Custom Programs