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EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


Jennifer Walker

T Rowe Price
Head of Client Engagement

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Areas of Expertise

Customer Experience Strategy, Customer First Culture, Principles of Customer ​Relationship Building, Customer Experience Functional Alignment
Jennifer Walker joined T. Rowe Price August 2019 as Head of Client Engagement.  Previously Jennifer was with Macquarie Investment Management for over two years as Global Head of Client Service.  In that role she was responsible for the vision of global client service and led teams focused on the day to day servicing of institutional clients around the globe.  Prior to joining Macquarie, Jennifer spent more than 20 years of her career at UBS Asset Management in Chicago. 

​Her last role there was Head of Americas Institutional Client Service which she held for 5 years until she departed in April 2017.  In that role she and her team were accountable for the client lifecycle and day to day servicing of institutional clients throughout the region.  Jennifer has a degree in International Business and Economics from Benedictine University in Illinois.  She holds her 24, 7, 63, 65, 30 and 3 licenses.

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712 H Street NE  #1530
Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In-Class Experience
      • Online Experience
    • Customer Experience Certificate >
      • The CX Difference
      • Faculty and Leadership
      • Academic Overview​
      • Upcoming Classes
      • Curriculum
      • In-Classroom Program
      • Online Program
      • Program Faq
      • Register Now
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Going Virtual Certificate >
      • The GV Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Live Virtual Class Experience
      • Online Experience
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
  • Contact Us
    • Custom Programs