Customer Experience Advisory Council Member Profile
Jason Kunzman
Jewish Community Center of Greater Pittsburgh
Chief Program Officer |
Areas of Expertise
Customer First Culture, Principles of Customer Relationship Building,Accelerate & Improve Decisions with Data,Customer Experience in your Organization-Navigating Politics of Change
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Jason Kunzman is the Chief Program Officer for the JCC of Greater Pittsburgh and has served in this capacity for just over 4 years. Before entering Jewish communal service, Kunzman was a health care policy specialist and entrepreneur focused on addressing concerns in the public sector by bringing people together and challenging the status quo. Immediately prior to joining the JCC, Kunzman worked with Pennsylvania’s 52 Area Agencies on Aging in the rollout of Medicaid managed long term services and supports across the Commonwealth.
While in Washington, DC, Kunzman served as the Director of Account Management for a health IT startup focused on improving the use of prescription medications for chronic conditions through predictive analytics and an integrated decision support engine. He also assisted in the implementation of the Affordable Care Act serving as the Deputy Director for a $260 million national grant program in which 17 diverse communities from across the country engaged in large scale transformation efforts combining health IT, performance measurement, quality improvement and payment reform. Before his service with the federal government, Kunzman was the CFO and COO for the Jewish Healthcare Foundation of Pittsburgh. Kunzman also spent time as a forensic accountant for a Big 4 accounting firm and as a police officer in Baltimore County, MD. Kunzman has an MBA from the University of Baltimore and a BA in Criminology from the University of South Florida.Jason Kunzman is the Chief Program Officer for the JCC of Greater Pittsburgh and has served in this capacity for just over 4 years. Before entering Jewish communal service, Kunzman was a health care policy specialist and entrepreneur focused on addressing concerns in the public sector by bringing people together and challenging the status quo.
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