Customer Experience Advisory Council Member Profile

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Janet Barber

Trustmark Voluntary Benefits
Vice President & COO - Voluntary Benefits

Areas of Expertise

Strategy Development & Execution Business Operations & Call Center Leadership Customer Experience & Business Process Design Project & Program Leadership Leadership Coaching & Development Organizational Change Management

Janet has over 30 years experience in the insurance and financial services industry leading customer facing operations, training, organizational development, process improvement. and transformational business and technical projects.  She joined Trustmark (Lake Forest, IL) in March of 2013 where she is VP and COO for Trustmark's Voluntary Benefits division. 

​A Seattle native, Janet holds a Bachelor of Arts degree in English from Western Washington University in Bellingham, WA.

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