THE GEORGE WASHINGTON UNIVERSITY SCHOOL OF BUSINESS
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EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

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In-Classroom Program

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Now you can complete your George Washington University School of Business CX Certificate Program in just four days! The Customer Experience Certificate Program meets the same high academic standards of The George Washington University School of Business graduate programs. Our challenging, interdisciplinary curriculum will prepare you to excel in the evolving and rapidly expanding Customer Experience field. Prepare to participate, collaborate with your designated team to solve real-world challenges, using practices and methodologies deployed by top companies.

What To Expect?

A break from your regular routine! Enjoy your four-day sabbatical in this fast-paced, collaborative course with your contemporaries. In The George Washington University School of Business CX program, you will address real-life business issues, be challenged by our faculty, engage in strategy sessions, goal-setting exercises, touch-point mapping, and organizational planning, all in a customer-focused environment.

Our in-class program allows you to concentrate fully on the subject matter while interacting with your peers, collaborating on projects, and brainstorming real-work challenges.

During the program, you and your team will engage in a Capstone Project to apply your new learning toward a real-world or hypothetical real-world problem that you will solve during the eight-module program. At the program’s conclusion, you will have completed your very own Professional Customer Experience Portfolio.
Register Now
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712 H Street NE  #1530
Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

EXECUTIVE PROGRAMS at The George Washington University School of Business powered by the Zschool

Empowering individuals and firms to re-imagine how they approach business in today's competitive landscape.
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  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In-Class Experience
      • Online Experience
    • Customer Experience Certificate >
      • The CX Difference
      • Faculty and Leadership
      • Academic Overview​
      • Upcoming Classes
      • Curriculum
      • In-Classroom Program
      • Online Program
      • Program Faq
      • Register Now
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Going Virtual Certificate >
      • The GV Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Live Virtual Class Experience
      • Online Experience
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
  • Contact Us
    • Custom Programs