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EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


Haley Samsi

Philadelphia
VP of Operations
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Areas of Expertise

Customer Experience Strategy, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
Haley Samsi is the VP of Operations for Philadelphia based company, Saxbys. A quintessential Philadelphia gal - Haley graduated from the University of Pennsylvania and started her career at the Center City District as their Retail Outreach Manager. She then went on to work on the redevelopment of The Gallery, now Fashion District of Philadelphia, all while cheering on the Eagles in good times and bad.

She joined Saxbys in 2017 to run Real Estate, moving next to run the development for their Experiential Learning Platform and in 2019 made the leap to oversee Operations for their nearly 30 cafes. Haley loves leading a team of young entrepreneurial operators and finding ways to constantly grow and develop them as leaders. She lives in Center City Philadelphia with her boyfriend Jim and their two dogs Giselle and Layla.

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712 H Street NE  #1530
Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In-Class Experience
      • Online Experience
    • Customer Experience Certificate >
      • The CX Difference
      • Faculty and Leadership
      • Academic Overview​
      • Upcoming Classes
      • Curriculum
      • In-Classroom Program
      • Online Program
      • Program Faq
      • Register Now
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Going Virtual Certificate >
      • The GV Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Live Virtual Class Experience
      • Online Experience
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
  • Contact Us
    • Custom Programs