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GOING VIRTUALOnline Certificate Program at The George Washington University School of Business offered in partnership with the ZschoolIn response to Novel COVID-19, many organizations have been forced overnight to become a virtual company with a remote workforce. This certificate program is designed to help executives improve their ability to effectively manage a remote or virtual team. Through the online certificate program, you will examine the unique opportunities and challenges that come with remote work and explore strategies to enhance your ability to lead teams to success.
From exploring strategies for establishing trust, engagement, and commitment to understanding the most effective tools and technologies to accelerate collaboration, participants leave the program with practical skills that will be immediately applicable back at the workplace. 
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Building High-Performing Remote TeamsWorking remotely presents both opportunities and challenges. Through group exercises and team projects, participants will identify both and learn how to leverage the opportunities while avoiding the pitfalls.
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Managing Remote Team ProjectsManaging remote teams requires new strategies for building trust, encouraging engagement, and establishing commitment. Participants will learn how to align mission, goals and metrics to keep virtual team projects on schedule and improve overall outcomes.
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Managing Diversity in Virtual TeamsAs organizations go virtual, teams are likely to become more diverse and multicultural. This brings both opportunities and challenges. This program will identify those opportunities and challenges and participants will learn strategies for managing cultural issues and best practices for improving a team's cultural intelligence. Increased cultural sensitivity will help teams increase productivity and expand their effectiveness.
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Metrics and Analytics for Virtual TeamsOne of the biggest challenges of moving to a remote team is holding individuals and teams accountable and ensuring full transparency. Participants will learn best practices for using technologies, and processes to ensure that teams and individuals drive measurable outcomes that drive profit to the bottom line.
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Virtual Intranets, Change Management and Collaboration
Communication is always critical for an organization, but a remote workforce requires even greater focus on ensuring that individuals know both how, when, and with whom to communicate. Whether it is negotiating conflicts, identifying bottlenecks, or sharing data, firms must understand what strategies, tools, and processes ensure a smooth transition to going virtual.
