Digital Marketing Advisory Council Member Profile
Faizal ChaudhurySalliemae
Vice President Internal Audit |
Areas of Expertise
Understanding Customer Experience, Digital Transformation
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Faizal Chaudhury is currently Vice President of Internal Audit at Salliemae. Previously, he was Vice President of Customer Centricity, responsible for leading the enterprise wide initiative to improve customer experience, loyalty and advocacy that are the hallmarks of a customer-centric environment. Faizal has over two decades of experience in building high-energy, strategically aligned teams that partner closely with internal and external stakeholders to achieve cross-functional goals and drive value for organizations.
Faizal is also an Adjunct Professor at University of Delaware's Alfred Lerner College of Business and Economics. He has a Master’s in Business Administration (concentrations in Marketing Management and Economics) from the University of Chicago, Booth School of Business, a Bachelor of Arts in Accounting & Economics from Illinois Wesleyan University and is a graduate of the American Bankers Association’s Stonier Graduate School of Banking. |