Customer Experience Advisory Council Member Profile
Cullen OBrien
BlockFi
Regional Head of Client Support |
Areas of Expertise
Customer First Culture, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
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I am the Regional Head of Client Support for BlockFi. As a part of the larger Client Success group, my role involves managing BlockFi's Client Support Team Leads and engaging with other leaders within Client Success and across other business verticals to ensure that CX is at the forefront of every decision BlockFi makes. We aim to be the benchmark for Customer Experience and Client Success in the crypto industry.
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