Customer Experience Advisory Council Member Profile
Cullen OBrien
VAG USA, LLC
Engineering & Inside Sales Manager |
Areas of Expertise
Customer First Culture, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
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I work at the nexus of Inside Sales and Engineering for GA Industries, a small valve manufacturing company primarily serving the municipal water and wastewater market in North America. Part of my role is to lead the Inside Sales/Customer Service team and own our CX processes to ensure our customers feel that they matter and their needs are important to GA Industries.
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