Customer Experience Advisory Council Member Profile
Areas of Expertise
Customer Experience Strategy,Customer First Culture
Craig Wipperman graduated from the University of Alabama with Bachelor of Science degrees in Electrical Engineering and Business Administration.
He has over 30 years of experience in various roles and industries ranging from program management, engineering and reliability in the aerospace industry to roles in sales and marketing in the semiconductor and obstruction lighting industry.
His recent roles include 16 years in various leadership positions in operations and engineering at a major telecom infrastructure and services provider. He played a key role in his company's evolution and growth and was a major contributor toward its $90B valuation.
In his current role as Chief Operations Officer at BrashTech he works as part of a team seeking to introduce space age technology to the common and age old practices of infrastructure inspection and management.
Throughout his career he has established a record of success and expertise in leading change at the highest levels of global business. He excels at building and leading high performance operations teams; improving people, processes, and systems; and instilling a world-class organizational focus on quality and continuous improvement.
Craig currently lives with his wife in the South Hills of Pittsburgh. He has two daughters in college, one at Duquesne and one at Belmont in Nashville.