EXECUTIVE PROGRAMS
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Customer Experience Advisory Council Member Profile

Charles Phipps

Executive Vice President

Areas of Expertise

Customer First Culture, Principles of Customer ​Relationship Building, Accelerate & Improve Decisions with Data
EVP - Sr. Credit Administrator of the Charlotte Region for TowneBank.  Have been with TowneBank since 2017, worked in banking for the last 14 years and in financial services for over 30 years.  Former president of the Charlotte Chapter of The Risk Management Association.  Volunteer with Jr. Achievement and NC MedAssist.  Enjoy playing guitar and listening to live music. 






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712 H Street NE  #1530
Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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