Customer Experience Advisory Council Member Profile
Brenda ShafferVA Pittsburgh Healthcare System
Associate Director, Patient Care Services |
Areas of Expertise
Strategic Planning and Implementation Staffing Methodology During a Pandemic Nursing Management Strategies
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Brenda Shaffer has been employed by the Veterans Administration (VA) for 33 years. Currently, she is the Associate Director, Patient Care Services at VA Pittsburgh Healthcare System. She is also a certified family registered nurse practitioner (CRNP) in Palliative Care. .She earned her DNP in 2011.
She has led several VA initiatives including Full Practice Authority for CRNP(S), COVID-19 staffing strategies and expansion of VA services to community clinics.
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