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EXECUTIVE PROGRAMS
at The George Washington University School of Business
offered in partnership with the Zschool

Customer Experience Advisory Council Member Profile


Andrew Pender

Owner
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Areas of Expertise

Customer Experience Strategy, Accelerate & Improve Decisions with Data
Andrew Pender was born and raised in Illinois to a father that proudly worked for Illinois state as a corrections officer now retired, and a mother who immigrated from Colombia South America forging her career in U.S. factories retiring as a production supervisor. Andrew's experiences stem from working in transportation, shipping, and receiving in a warehousing and distribution environment for a fast paced and high volume medium sized company. He feels fortunate to have the opportunities to work directly with a variety of customers ranging from leading companies such as Wal-Mart, Amazon, and Bass Pro/Cabelas to medium and small sized businesses both domestic and international; creating and implementing processes to safely and efficiently meet and or exceed the customers expectations in both routing and shipping.

He is dedicated and passionate about all his activities professional and leisure, and is looking forward to his opportunity to work with the George Washington University Customer Experience Certificate Program as part of the advisory council.

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     712 H Street NE  #1530
     Washington, D.C. 20002

Contact:

Kevin Kellbach
Title: Director, CLAI        
Phone: 202-313-7699   
Email: kellbach@gwu.edu  
Webpage: https://business.gwu.edu/kevin-kellbach

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  • Home
  • About Us
    • About GWSB
    • About zSchool
  • Contact Us
  • Our Programs
    • Design Thinking Certificate >
      • The DT Difference
      • Faculty and Leadership
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • Customer Experience Certificate >
        • The CX Difference
        • Faculty and Leadership
        • Academic Overview​
        • Upcoming Classes
        • Curriculum
        • In-Classroom Program
        • Online Program
        • Program Faq
        • Register Now
      • In-Class Experience
      • Online Experience
    • Transformative Leadership in Disruptive Times >
      • THE TLDT DIFFERENCE
      • Faculty & Leadership
      • Upcoming Classes
      • Curriculum
      • Register Now
    • Cybersecurity Certificate >
      • Cybersecurity Difference
      • Academic Overview
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Program Faq
      • Register Now
    • Digital Marketing Certificate >
      • Digital Marketing Difference
      • Academic Overview
      • Faculty and Leadership
      • Upcoming Classes
      • Curriculum
      • In Class Experience
      • Online Experience
      • Register Now
    • Women in Leadership >
      • Faculty & Leadership
      • Curriculum
      • Upcoming Classes
      • Register Now
  • Custom Programs